CULTURAL RELEVANCE > “I need a jean” > I need it
to MEANING > “CK is a cool, hip brand” > I want it
to EMOTIONAL > “I will feel sexy” > I will take it
CONNECTION
………………………………………………………………………………………………………………………………………..
= LOYALTY > “CK can also guess my other needs” > I will take more
Based on the book Emotional Branding, written by Marc Gobé

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