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  • When starting a project, use the SMART goals: Specific, Measurable, Attainable, Results-oriented, Time-bounded
  • Create ways for people to monitor themselves
  • If the company gives bonuses, start looking for ways to link some protion of the bonus to how people are meeting or exceeding the cherished values of the organization
  • Buy a few inspirational posters and put them on the walls of your facility
  • Find some ways to make your positive expectations visible
  • Don’t wait for a ceremony as a reason to recognize someone
  • Walk in another’s shoes for a while. Volunteer to do someone’s job. People appreciate your efforts and you gain a better understanding of what your colleagues do
  • Make a vow that never again will you fail to personalize every recognition you make, every celebration you hold
  • Never pass up any opportunity to publicly relate true stories about how people in your organization have gone beyond the call of duty. Hallways, elevators, cafeterias, as well as meeting rooms are acceptable venues for telling a good story
  • Get people involved in planning celebrations
  • Go out at the local comedy club. Take some lessons if you can
  • Always keep a few spare tickets to the local cinema in your drawer
  • Plan festive celebrations for even the smaller milestones that your team reaches
  • Write and deliver at least 3 thank-you notes every day
  • Post your values where you and others can see them
  • Create your own reminder notice, screen saver, or other device for making visible the ways in which you encourage the heart

DEVELOPING YOUR STRATEGIC STORY

Goal Setting
DETERMINE YOUR BUY-IN OBJECTIVE
What action do you want your audience to take regarding your idea, proposal, product, service, or organization?

First Step
ESTABLISH YOUR STRATEGIC STORYLINE
To generate the action you want, what is the “big picture” or vision of a positive future you want your audience to see?

Second Step
DEVELOP YOUR STORYLINE IN 3 CHAPTERS THAT TARGET YOUR AUDIENCE’S AGENDA
What are this particular audience’s needs, wants, and future goals?
In the future you are projecting, what are the 3 most important ways in which this audience’s agenda will be fulfilled?

Third Step
CALL YOUR AUDIENCE TO ACTION
Ask for commitment of first step toward the action you want

Persuasion is a necessary art for any manager. It can pull people together, move ideas forward, galvanize change, and forge constructive solutions. To do all that, however, people must understand persuasion for what it is – not convincing and selling but learning and negotiating. Furthermore, it must be seen as an art form that requires commitment and practice, especially as today’s business contingencies make persuasion more necessary than ever.

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jack23.jpg                         What makes a leader?

Coleman found that while the qualities traditionally associated with leadership such as intelligence, toughness, determination, and vision – are required for success, they are insufficient. Truly effective leaders are also distinguished by a high degree of emotional intelligence, which includes self-awareness, self-regulation, motivation, empathy, and social skill.

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